Though the primary job of a driver is to take passengers to/from a specific destination, they are also responsible for the safety and security of the passengers. Whether it is private or a semi government transportation company, every driver is expected to strictly follow the rules and regulations as stated by the state law. So, what are the drivers’ duties and responsibilities?
• They must be licensed and should have a photo ID card either inside the vehicle or at some place visible to the passenger. They should have all the documents needed for driving.
• Until and unless it is defined by the state law, no driver has a right to charge an extra amount to the passenger for luggage.
• They should always use the route of passenger’s choice. They may suggest a convenient route if the passenger is new and unknown to the place. In case, the driver himself is new to the place, he should be able to use the GPS system.
• They should have an adequate knowledge on all the traffic rules and should abide by the driving regulations as defined by the state laws.
• No driver is allowed to drive under the influence of drugs and alcohol.
• It is their responsibility to check and confirm the operation of the headlights, turn signals, brake lights, interior lighting, air conditioning, tire inflation, windshield wipers and fuels prior to driving the vehicle.
• The vehicles should be cleaned and well maintained before/after each trip.
• Driver should report any faults in the vehicle to the management of the transportation Company. They should not operate the vehicle if it’s risky.
• Every driver should reset the taxi meter at the beginning and at the end of the journey. It is their duty to show the taxi meter if requested by the passenger.
• Until and unless the passenger wishes to tip the driver, the fare should be calculated as per the meter. No driver can force for a tip.
• They should provide receipt of the service to every passenger. The receipt should contain driver’s and vehicle’s unique identification number. The passenger can use this to file a complaint, to report a lost luggage or to book for their services in the future.
• They should be able to handle any kind of emergency.
Drivers are not the only that have duties and responsibilities. Even passengers have some duties and responsibilities of their own.
Read more on Passenger Rights And Responsibilities.
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